What does the term "client-centered approach" mean in IandR?

The term "client-centered approach" in Information and Referral (I&R) emphasizes the importance of prioritizing the client's individual needs and preferences when delivering services. This approach recognizes that each client has unique circumstances, backgrounds, and desires that influence their requirements for assistance. By focusing on what the client specifically needs and valuing their input in the process, service providers can offer more tailored and effective solutions.

A client-centered approach fosters a relationship of trust and ensures that clients feel heard and respected. It empowers clients by involving them actively in decision-making about their services, which can lead to a more satisfactory and successful resolution of their issues. Ultimately, this method enhances the overall effectiveness of the services provided, as it aligns them more closely with the actual needs of the individuals seeking help.